(Please allow 1-3 business days to receive a response, response time may change during peak periods.) or you can call Altatac Customer Service at (323)-402-6554 Monday-Friday 9am-5:00pm PST excluding holidays
Please allow 3-5 business days after we recieve your package to process your return.
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For any return request please contact our Customer Support by Messages and you will be assigned an RMA number and instructions on how to proceed with your return.Returns must be packed in proper packaging to avoid damage to the item or it original packaging.All returns must be in original condition and must include the original packaging and content in tact.We offer a 30 day return policy on all items.
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Orders shipping to Hawaii, Puerto Rico, Guam or Alaska may not select the Free Shipping option for this item, if free shipping is selected for one of these destinations we reserve the right to cancel your order.Also subject to change especially during peak periods. Shipping time provided by is an estimation and is not guaranteed.
Transit time varies and vary by carrier, we cannot control delays caused by carriers.